Symphony’s Cloud9 voice product for trading collaboration will be enhanced with Google Cloud’s speech-to-text fine-tuning gen AI capabilities for better efficiency and risk management.

Read the full release

Watch all session videos and read more about the event in our blog.

Join us for our next Innovators Showcase Series, highlighting Saphyre and Unqork. The session will feature community-built solutions that streamline client onboarding workflows, driving efficiency and reducing risk across the financial services ecosystem.

This session will also cover:

• Live demos of Unqork and Saphyre’s integrations with Symphony
• Interactive discussion around the development process on Symphony
• Future solutions to optimize institutional onboarding as a financial services community

Register here.

Over the coming months, we will showcase how pioneers across the buy-side, sell-side, and broader ecosystem are tackling the challenges and opportunities of digital transformation in financial markets.

Check out our blog here.

Check out our podcast series here

Symphony Innovate 2021 will bring together hundreds of key financial and technology experts from all over the world into a single, digital venue to discuss recent industry transformations, unlock powerful workflows, and connect with purpose.

Register to the event here

The Workflow Developer kit webinar will:

• Showcase the Workflow Developer Kit
• Demonstrate how you can get started
• Answer all your questions

Register to watch the webinar recording here

Want a glimpse of 2.0? Click here.

We are offering both Capital Markets Mode and Essential Collaboration Mode training with 2.0.

Register to attend your webinat of choice here >

Essential Collaboration Mode: Start simple and clean. Light or dark theme. Tabs for each chat. Watch here

Capital Markets Mode: Pop out windows and chat lists. Accept incoming messages. Tab for external contacts. Watch here

Watch the video

October newsletter includes updates on Symphony Developer Certification, Bot Developer Kit 2.0, Symphony Elements, Activities API and Amazon Lex integration, Innovate recap, APAC Hackathon results, and much more in this month’s newsletter!

View full version of Symphony Developer Newsletter.

Symphony Innovate 2020 (Digital) hosted hundreds of attendees digitally for an action-packed agenda where executives and technology experts discussed how to streamline secure collaboration, connect information systems, and automate workflow across global markets.

Watch all session videos.

Hack a New Way to Work

Build on your secure collaboration platform to extend critical workflows beyond your company walls. Develop scalable, innovative solutions at an upcoming Digital Symphony Hackathon to bring progress and efficiency to your firm. Developments should break down silos across firms, as well as internally across front, middle, and back offices.

By integrating ServiceNow with Symphony you can manage and collaborate on incidents and requests from one place, in real-time.

Get the right people involved and interacting instantly

• When an incident or request is logged in ServiceNow, a Symphony chat room is automatically created and pre-populated with the right people, so the issue can be discussed and resolved faster.

Catch up on the background and reduce email traffic

• See the chat history to get immediate context and visibility into the issue and current state of play. Seamlessly interact between Symphony and ServiceNow in chat to resolve issues more quickly and reduce email traffic.

Enjoy the ease of a consolidated audit trail

• All of the chat history, documents and case history is consolidated in one chat room, providing a crucial post-resolution single source of truth.

Learn more Contact your Symphony account manager or request more information here >

Collaborate on multiple Jira projects seamlessly in chat

• Update and discuss Jira projects from a Symphony chat room to track and resolve issues quickly and cross-functionally

Create and update Jira tickets from Symphony

• Reduce system switching and duplication - see all ticket updates and comments in your chat room

Automate notifications and prioritize tasks with our Jira Bot

• Get customized, real-time alerts and contextual intelligence, so you can action critical tasks without opening Jira or searching your emails

Watch our Jira integration in action >

Get Jira in Symphony today Reach out to your Symphony account manager or sales@symphony.com

Symphony Innovate Europe 2020 (Digital) hosted over 700 live attendees for an action-packed agenda where executives and technology experts discussed how to streamline secure collaboration, connect information systems, and automate workflow across global markets.

Watch all session videos and read more about the event in our blog.

For those planning your global calendars, save the date for Innovate New York 2020 on 7-8 October. More information to come in Spring.

By attending Symphony Innovate Europe 2020, you consent to (i) the recording of your questions and comments posted during the live sessions; (ii) be included in Symphony’s newsletter distribution list (which distribution will contain an unsubscribe option if you no longer desire to receive the newsletters); and (iii) the use and publication by Symphony Communication Services, LLC, its affiliates and any applicable media agency acting on Symphony’s behalf of (1) your name, statements & voice (if applicable), (2) a live stream of Symphony Innovate Europe 2020 and portions thereof, and (3) images, descriptions (whether verbal or written) and videos of any developments you create for purposes of participating in the event, in each case as such information or media is received or recorded by Symphony at Symphony Innovate Europe 2020, for any purpose in which Symphony engages, including any promotion, advertisement or other conduct of trade.

As the financial services industry adjusts to the day-to-day reality of working remotely and the novelty of commute free days wears off, we want to show how Symphony can mitigate some of the issues and stresses that complicate working from home.

• Using our in-chat voice and video calls and screen sharing for global team meetings
• Moving from working on desktop to mobile flexibly
• The integrated apps and automated bots we use to make our remote work lives easier

However the current environment plays out remote working will be a far larger part of our future. Use this opportunity to adapt.

Register to watch the webinar recording >

With Symphony Meetings, you can:

• Speak Instantly - start an immediate 1-to-1 or group call right from your conversation
• Meet Face-to-Face - start a live video meeting, no additional conferencing software needed
• Stay Compliant & Secure - by keeping meetings in your companies’ private Symphony environment you maintain info barriers and stay protected by our protocols

Features:

• 1-Click Launch: Go from chat to meeting with one click of the phone icon
• Share Your Screen: Share your screen and applications with other meeting participants
• Meet on Mobile: Take meetings on the Symphony mobile app to meet wherever you are

Mario Orphanou, Head of Integration Solutions at Symphony and Adam Del Gobbo, Solutions Consultant at PagerDuty will show how Symphony users can separate important signals from the “noise” of billions of events, while orchestrating the right actions in real-time.

We will cover:

• Incident response and consumer expectation trends
• Best practices in use by digitally mature organizations
• How you can leverage real-time workflows to achieve positive business outcomes

REGISTER NOW

This webinar will cover:

1. How Symphony can be used in all stages of the operations lifecycle such as onboarding, trade and settlement status, portfolio reconciliation, and more
2. How to leverage tags, signals, and notifications to manage workstreams
3. Examples of how other financial firms such as Deutsche Bank, IHS Market, BlackRock, and others use automations and bots along with Symphony to streamline workflows

REGISTER NOW

Join our webinar with Queenie Chan, Symphony General Manager of APAC, and Carl Burton, Regional Head of Workflow of APAC to hear how Symphony users can work with their clients who are connected via WeChat in real-time while leveraging and maintaining existing governance, compliance and surveillance tools and policies.

This webinar will cover:

• The vision for Symphony federated services and why we are embarking on this journey
• Summary of the benefits of our solution to our customers
• Background and market needs
• How Symphony users can collaborate with WeChat users directly via the Symphony for WeChat mini-program
• A demo of the Symphony for WeChat mini-program
• Current limitations and possibilities
• The future, what is next, expected timelines

Thanks to those of you who joined us in London, Paris, and New York to compete in the Symphony Innovate 2019 Hackathons. It was great to see so many teams build on their secure collaboration platforms to extend critical workflows beyond their company walls. Developers built scalable, innovative solutions in just 12 hours at our Symphony Hackathon to bring progress and efficiency to their firms. These developments broke down silos across firms, as well as internally across front, middle, and back offices.

Take a look at the winning developments today and keep an eye out for future hackathons!

This 30 minute webinar will cover:

1. An overview of how customers use technologies that enable workflows demonstrated by J.P. Morgan Chase, Deutsche Bank, DCA and other companies at Symphony Innovate Asia 2019.
2. Symphony’s purpose-built solutions for elevating client experiences and improving employee productivity through digital transformation and workflow automation.
3. Why the world's most security-conscious companies trust Symphony as their collaboration platform.

Watch the webinar on demand with Sashi Dias Valtz, Global Head of Client Strategy from Symphony, and Michael Campbell, CEO of Cosmos Technology LLC., as they discuss how asset management firms use Symphony to streamline workflows and communicate faster.

In this webinar, you’ll learn:

1. How to leverage tags and signals to share information with your investment colleagues, counterparties, and clients
2. How to reduce time associated with trade structuring and investment life cycle processes down to seconds
3. Examples of how other asset management firms are using Symphony

Watch On-Demand Now!

Seamlessly integrate any ServiceNow® application with Symphony for unprecedented efficiency and functionality. In this webinar, Chris Rodriguez, Global Head of Workflow Specialists, and Gordon Cabaniss, Partner Product Manager, will provide a live demonstration of the ServiceNow® integration and showcase how you can:

1. Dynamically create Symphony chat rooms within ServiceNow® applications
2. Update ServiceNow® records from Symphony using user-defined configurable commands
3. Receive notifications from the Bot directly to your Symphony client for ServiceNow® records

View On Demand

Watch the full video and be sure to check out our other training videos in the News App!

This demonstration walked us through a streamlined day in the life of a Symphony user. The following bots have reduced the amount of manual work, error-prone processes, and has improved client experiences.

1. IHS Markit's Izzy bot was first demonstrated to rapidly pull trade information from multiple databases
2. AllianceBernstein's Abbie bot then assembled trade ideas and sent them to RBC's Arthur bot
3. RBC's Arthur bot accepted the trade ideas as an IOI and sent these to execution faster
4. Finally, BlackRock and BNP Paribas' Whitesand bot was used to identify trade bakes and work back-end book processes to resolve faster, reducing errors and revenue loss

"With workflows on Symphony, borders come down, and the opportunities become endless." - Leah Cohen-Shohet, EVP of Growth & Adoption

Watch the full demo or check out our replay page to catch anything you may have missed.

Take a look at the highlights for inspiration and new ideas on how your teams can leverage Symphony for secure team collaboration.

1. Live Workflow Demos from the Community. Guests from AllianceBernstein, BNP Paribas, BlackRock, IHS Markit, and RBC joined Leah Cohen-Shohet, Symphony's EVP of Growth & Adoption and Chris Rodriguez, Symphony's Global Head of Workflow Specialists to demonstrate the bots they use to streamline their workflows - from trade structuring to reconciliation! Watch the full keynote to see all of the innovations and get ideas on how your teams can create similar workflows.
2. Announcing New Symphony Features. Ken Yagen, Symphony's EVP of Global Product Management, showed the latest platform updates including the new Symphony Desktop Application, Data Loss Prevention, Symphony for Microsoft Office, and more. Read our press release to learn about these new product capabilities that your firm will have access to.
3. Security in Action. Symphony's CSO & CTO raised eyebrows through a live demo of how a "secure" chat platform can be easily hacked in just a matter of minutes. This demonstration proved that you can be confident in Symphony's unique architecture to protect your data.
4. Customer and Partner Hosted Breakout Sessions. The afternoon consisted of three different tracks focused on Connecting the Community, Managing Risk, and Contextual Intelligence where customers and partners shared live demonstrations of how they are using Symphony.

Be sure to check out our blog and visit our conference replay page to catch anything you may have missed!

Symphony is helping organizations around the world accelerate their businesses with secure team collaboration. On November 7, Ben O’Dwyer, Business Development Manager, and Christopher Gizzi, Workflow Specialist will host a webinar and Q&A on how consulting firms can use secure team collaboration to empower their workforce and engage clients more effectively.

You’ll learn how to:

• Gain new insights and grow revenues by aggregating all the critical people and information needed to engage a prospect—industry and client news, research and analysis, pitch decks and conversations—in one place.
• Collaborate with clients more securely and productively by launching secure multi-company meeting rooms, audio/video conferences, screen- and file-sharing, and more with one click.
• Manage engagements more successfully by automating complex workflows and accessing all critical tools—enterprise applications, project tracking, real-time alerts—through a single, simple interface.

Christopher Gizzi will also share real-world example of a consulting firm using Symphony for team collaboration. Symphony product managers will also be answering questions live during the webinar.

Don’t miss this opportunity to learn how modern, secure collaboration can empower your team and deliver superior experiences to your clients.

Register Here